Initiatel Support Center

The way the system is triggered to play the new mailbox setup is by setting the password to match the extension number.  If you don't actually change th...

Automated attendant systems (AAX) can help your callers reach the right person efficiently and quickly, if properly designed.  But too many auto-attendants ...

This guide covers features and keys for the GXP2130.  Some of the features are specific to our service and this supersedes the printed manual that is includ...

This guide covers features and keys for the GXP2140.  Some of the features are specific to our service and this supersedes the printed manual that is includ...

This guide covers features and keys for the GXP2160.  Some of the features are specific to our service and this supersedes the printed manual that is includ...

This is a guide for new phone setup (not a replacement phone).  If you are looking for replacement phone instructions, here they are:  https://initiatel.fre...

This guide gives you our support contact info and covers the way 911 works or may not work on a VoIP phone.

Testing your new system is very important.  Please go through this checklist as soon as your phones arrive.

This guide covers features and keys for the DP720 wireless phone.  Some of the features are specific to our service and this supersedes the printed manual th...

This guide is only for the DP750 wireless base and DP720 handset.