Initiatel Support Center

FAQ 17

• Proper dialing procedure.
• Assigning an Extension to a New Employee
• How to block an annoying or harassing phone number from calling you again
• How to program Grandstream speed dial and status keys (BLF & MPK)
• Phone replacement & return guide

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Getting Started 10

• Voicemail keeps asking you to setup a password (VM password not saving)
• Automated attendant guidelines
• Grandstream GXP2130 user's guide
• Grandstream GXP2140 user's guide
• Grandstream GXP2160 user's guide

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Polycom 1

• Polycom Shortcut Key Combinations

Porting 2

• Port authorization form - LOA - For Regular or Toll Free Requests
• Frequently asked questions about local number porting

Phone Configuration and Troubleshooting 19

• Factory Reset & Configure Cisco SPA300/500 Series (or Provision New Phone)
• Sonicwall router configuration
• Factory reset & configure Grandstream phones and devices (current models)
• Phones randomly ring with unusual caller ID
• Provisioning a Grandstream Phone

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