FAQ

Default solution folder, feel free to edit or delete it.

Call pickup and directed call pickup
Directed call pickup: This lets you take a call that is ringing on a specific phone by dialing a code and then the extension number.  This is not configure...
Wed, Aug 8, 2018 at 11:06 AM
Grandstream MPK / BLF key printable template
This PDF template can be filled out on your computer in any PDF editor then printed and cut to fit.  There are two versions; one for the GXP2130 and another...
Fri, Sep 7, 2018 at 3:39 PM
Grandstream MPK / BLF key printable template
This PDF template can be filled out on your computer in any PDF editor then printed and cut to fit.  There are two versions; one for the GXP2130 and another...
Fri, Sep 7, 2018 at 3:39 PM
Call Detail Record (CDR) file column field definitions
The CDR file contains all of the calls made on your system (inbound, outbound, and internal).  The columns are not defined within the file, but here are the...
Mon, Oct 29, 2018 at 10:28 AM
Hotdesking log in/log out for 3CX
Logging In To log into a hot desking device the user dials *77*[Extension Number]* (e.g. *77*100*). The IVR service answers and prompts the user to enter t...
Fri, Sep 4, 2020 at 3:17 PM
Grandstream quick guide to main features
This is a quick-reference guide for current Grandstream models: GXP2130, GXP2140, GXP2160, GXP2135, GXP2170  The guide covers major features such as:  M...
Thu, Jan 7, 2021 at 12:18 PM